Yes, to access the Walmart Luminate reports, you will need a new URL. If your team has already been onboarded, you should have received the appropriate URL from the InfoSource team.

Alternatively, you can access the Luminate Power BI app by logging into your Power BI account. From the homepage, navigate to your available apps to view those you currently have access to.

If you need the URL or encounter any issues locating the Power BI app, please email support@infosource.ai, and our team will be happy to assist you.

Are there any differences between Retail Link DSS vs. Luminate? 

Retail Link DSS and Luminate Basic are two distinct datasets. The Luminate dataset offers more granular data compared to DSS. In addition, certain metrics available in DSS are not included in Luminate Basic such, as:

Store Specific Unit Cost
Warehouse Pack Cost
Mark Up / Mark Down (MUMD)
Margin

These metrics, however, are available in NIQ Activate. For further, please refer to the Luminate Knowledge Base on their website.

Our main objective is to ensure that the Luminate Power BI Reports match with what we are receiving from your Luminate account. Therefore, we are not validating the Luminate Power BI Reports with your DSS data.

Please note: Both Luminate and DSS use the Item Share app in Retail Link. Consequently, when an item is shared, it will be reflected in both DSS and Luminate. Please refer to the Item Share FAQ article for assistance on completing Item Share.

At what timeframe level can I generate my reports in Luminate?

In Luminate, you can create reports at either a daily or weekly level:

Daily Level: Select a custom date range to view data for up to the past 30 days.
Weekly Level: Choose from preset time ranges or create a custom time range as needed.

In the Luminate Power BI Report, you can select from the following time ranges:

Current Week
Current Week Full
Last Week
Last 4 Weeks
Last 13 Weeks
Last 52 Weeks
Calendar Year to Week
Walmart Fiscal Year to Week (FYTW)
Walmart Fiscal Quarter to Week (FQTW)
Full Walmart Fiscal Year (Full FY)
Full Calendar Year
CYTW
Supplier Fiscal Year to Week
Supplier Full Fiscal Year

How far back to the Luminate Power BI Report shows data?

The Luminate Power BI Report provides a total of 104 weeks of data. This includes the most recent 52 weeks and the previous 52 weeks, displayed as Last Year (LY) data.

How often can we expect the Luminate Power BI Reports to update?

If there are no issues or delays with Luminate's data, the Luminate Power BI Reports are updated daily, except on Saturdays, in the late afternoon. Once the update is complete, the reports will reflect data from the previous day, following Luminate's data update schedule.

In the Luminate Power BI Reports, two dates are displayed:

The date on the left (highlighted in red in the image below) indicates the last time the Power BI app was updated.
The date on the right (highlighted in blue in the image below) represents the most recent data available.

How do I remove filters from my reports?

If you have applied filters and wish to reset to the default view, click the "Default view of this report" button in the top right of the Power BI app, as shown in the image below. This is helpful when conflicting filters prevent you from viewing the desired data.

How do I submit a support ticket?

There are two ways to submit a support ticket:

Email support@infosource.ai from a new email thread, and a ticket will be created in our support pipeline.
Open the Knowledge Base in the top right corner of the page and click "File Support Ticket"

How can I save my views for easy access later?

To save your views for later access, you can create personal bookmarks. If you'd like, you can also set a saved view as your default. Simply click the "Bookmark" button in the top right corner of the Power BI app.

How does the Item Share process works?

Please refer to our Item Share FAQ for more information

Will InfoSource continue item and distributor attribution in the Luminate Power BI Reports?

Yes, we will continue to maintain item and distributor attribution in the Luminate Power BI Reports as new items are added through the Item Share Process. If you would like to update the categorization of items in your Luminate Power BI Report, or if there are distributor changes not yet reflected, please email support@infosource.ai with the details of the changes needed.

Can I have specific views or reports emailed to me on a regularly?

Yes, in your Luminate Power BI app, you can have specific views or reports emailed to you regularly. To do this, click on "Subscribe to report" at the top of the page. Then, click "Create a subscription" and fill in the required fields to set up the email subscription for the desired view or report.