- InfoSource Knowledge Base
- STX
- Walmart & Target
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Competitive Market Analysis
- CMA Refresh Details
- Tools and Features of the CMA
- Exporting Crosstabs and Visuals From the CMA
- Understanding and Leveraging CWD and Sales per Point
- CMA Measure Definitions
- Geography Retailer Composition
- How Is Data Generated for Each Type of Geography?
- Understanding Circana (formerly IRI) Wine & Spirits Category Data
- How do I Submit an Item for Coding or Request a Coding Update?
- What Can I Expect After Submitting Items for Coding?
- Evolving Subjects and FAQs
- CMA Quick Start Guides
- CMA Formatting and Functionality Updates
- InfoSource Platform
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STX
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InfoSource Platform
User Error when accessing my platform
I haven't been in the platform for a while, and I am now getting an error message when trying to login.
Your IT department may have an automated script that removes user licenses that are an add-on without checking usage first. Typically, IT should run this type of script on a regular basis to remove inactive user licenses, but they may remove all licenses. This is under the assumption that it is happening to all of your users.